Shopper Assurance

Car Shopping made simple.

Shopper Assurance
Transparent-Pricing

Transparent Pricing

Flexible-Test-Drive

Flexible Test Drive

Streamlined-Purchase

Streamlined Purchase

3-Day-Worry-Free-Exchange

3 Day Worry-Free Exchange

Transparent Pricing Flexible Test Drive Streamlined Purchase 3 Day Worry-Free Exchange
How it works
Let’s find your new Hyundai. It’s easy.
Transparent-Pricing
Transparent Pricing

See prices up front for new vehicles in our inventory. Save time with a quick and easy online search, and compare available vehicles at your participating Hyundai dealer.

Flexible-Test-Drive
Flexible Test Drive

Test drive any model in stock at your nearby Hyundai dealership/ Or, have the dealer bring the vehicle to your home or place of work. Set up a test drive when and where it's most convenient for you.

Streamlined-Purchase
Streamlined Purchase

Our Hyundai Click to Buy process simplifies your car-buying experience using Hyundai-certified digital retailing tools on dealer websites. Shop from wherever, whenever you wish/ Complete your payment calculation. trade-in appraisal, find the appropriate service and protection products, and submit an online credit application. It's secure and transparent. And you can doo all the paperwork from home at your own pace.

3 Day Worry-Free Exchange
3 Day Worry-Free Exchange

If you change your mind about a purchase, we want you to be happy. With our 3 Day Worry-Free Exchange, you can exchange a vehicle for another new Hyundai from our extensive model lineup within 3 days.

Transparent Pricing
Transparent Pricing
Flexible Test Drive
Flexible Test Drive
Streamlined Purchase
Streamlined Purchase
3 Day Worry-Free Exchange
3 Day Worry-Free Exchange

See prices up front for new vehicles in our inventory. Save time with a quick and easy online search, and compare available vehicles at your participating Hyundai dealer.

Test drive any model in stock at your nearby Hyundai dealership/ Or, have the dealer bring the vehicle to your home or place of work. Set up a test drive when and where it's most convenient for you.

Our Hyundai Click to Buy process simplifies your car-buying experience using Hyundai-certified digital retailing tools on dealer websites. Shop from wherever, whenever you wish/ Complete your payment calculation. trade-in appraisal, find the appropriate service and protection products, and submit an online credit application. It's secure and transparent. And you can doo all the paperwork from home at your own pace.

If you change your mind about a purchase, we want you to be happy. With our 3 Day Worry-Free Exchange, you can exchange a vehicle for another new Hyundai from our extensive model lineup within 3 days.

FAQ

Have Questions?

What is Shopper Assurance?

The modern shopper expects on-demand, personalized tools and services, and shopping for a car is no different. Shopper Assurance is Hyundai's commitment to shorter transaction times, more transparency and improved customer satisfaction through consumer-focused online tools and services.

What are the elements within Shopper Assurance?

Transparent Pricing: Dealer provides their price up front and on the dealer websites.

 

Streamlined Purchase: Participating dealers will offer Hyundai Click to Buy, online tools for you to fill out paperwork and get pre-qualified prior to ever stepping foot on the dealer lot. You’ll also be able to get your trade-in value online so you’re well-informed and comfortable with your purchase. You’ll receive delivery of your vehicle at home, work or wherever you choose.

 

Flexible Test Drive: Convenient ways to schedule a test drive either at a shopper's desired location or at the dealership, all booked from the ease of the Hyundai Drive mobile app or by calling the dealer directly.

 

3 Day Worry-Free Exchange: If you are not happy with your purchase, you can return it within 3 days and exchange it for another new Hyundai.

 

Is Shopper Assurance available at all Hyundai dealerships?

Shopper Assurance is only available at participating dealers. Current participating dealers are listed on this site: (HyundaiUSA.com/shopperassurance)

Where will shoppers see the dealer's price?

The dealer's price is displayed on the dealer's website as you browse the vehicle inventory.

What is Streamlined Purchase?

Hyundai Click to Buy, available on participating Hyundai dealership sites, makes it easier to purchase a Hyundai vehicle online. From applying for a loan to working out financing options, payments, and trade-in appraisal.

What can a shopper complete online?

Secure credit application, accurate payment calculation details, and trade-in evaluation.

How is the trade-in value estimated?

Depending on the dealer site, trade-in value is estimated using Kelley Blue Book®, Black Book® or Edmunds data.

What finance providers are offered within the service?

Hyundai Motor Finance will be used as the primary lender for new vehicles. There are over 2,000 additional lenders that are eligible to fund sales through this program. Financing available for well-qualified buyers. See participating Hyundai dealers for details.

What are the various test drive options that will be available to consumers?

Through the Hyundai Drive Program, shoppers have the option of requesting a test drive at the location of their choice using the available mobile app, or the dealer websites.

What is the 3 Day Worry-Free Exchange?

The 3 Day Worry-Free Exchange provides customers peace of mind on their purchase. We're so confident buyers will love their new Hyundai, that we're offering to exchange it for another new Hyundai if they are not satisfied with their purchase as long as they meet our exchange policy conditions.

What limitations are there to the 3 Day Worry-Free Exchange?

A vehicle is not eligible for an exchange if the vehicle is returned more than 3 days after the date of purchase, is driven over 300 miles from the purchase/lease date odometer or is damaged while the vehicle is in the customer's possession.